Return Policy

Exchange and Alteration Policy

Last Updated: 2/1/24

At Danenberg, we appreciate your choice in our custom pieces. Each item is crafted with precision and care to meet your unique preferences. Please review our policy below regarding exchanges and alterations for custom-made and RTW Items.

1. Exchanges for Custom Pieces

We understand that preferences can vary, and we want you to be delighted with your custom purchase. If, for any reason, you wish to exchange your custom item, please contact us at daradanenpr@gmail.com within 30 days of receiving your order.

2. Eligibility for Exchanges

To be eligible for an exchange, your custom item must be unused, in the same condition that you received it, and in its original packaging.

3. Exchange Process

Once you've contacted us, we will guide you through the exchange process for your custom piece. Additional fees may apply based on the nature of the customization.

4. Alterations

Custom pieces can be altered to better fit your preferences. If you require alterations, please contact us at [your contact email] to discuss the possibilities and associated costs.

5. Damaged or Defective Custom Pieces

If you receive a damaged or defective custom item, please contact us immediately at daradanenpr@gmail.com with details and photos of the issue.

6. Contact Us

If you have any questions or concerns regarding exchanges or alterations for your custom item, please contact us at daradanenpr@gmail.com.